The Little Way Health Coach

Privacy Policy

Last updated: 1/10/2026

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Information you provide during consultations or coaching sessions
  • Health and wellness information you choose to share
  • Payment information (processed through secure third-party providers)
  • When using our AI chatbot: email address (required), IP address, device information, and usage data (question count, timestamps)

How We Use Your Information

We use the information we collect to:

  • Provide health coaching services and support
  • Communicate with you about your coaching program
  • Send you updates, newsletters, or educational content (with your consent)
  • Process payments and manage your account
  • Improve our services and website
  • Provide access to our AI chatbot and track usage limits
  • Generate leads for potential coaching clients

Client Confidentiality

Your information is kept totally private. The coach-client relationship is a sacred, safe place, and everything within it is kept confidential. We will never share identifiable client information without your express written consent. This includes any use of your name, results, or testimonials for marketing purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With your explicit written consent
  • To comply with legal obligations
  • With service providers who assist in operating our business (under confidentiality agreements)
  • With third-party AI service providers (Replicate, Anthropic) to process chatbot queries. These providers do not receive your email address and queries are not permanently stored.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at scott@littlewaycoach.com